WhatsApp Chat Support is a strong WordPress Gpl plugin that helps to improve customers’ experience by adding the option to chat with representatives in WhatsApp right on the site. In this feature, the visitors are able to easily get into touch with the website owner or the support team through the often used WhatsApp social platform.
In addition to that the plugin has an array of settings with which the users can easily customize the icon of the chat button to fit the look of the website. It also contains auto-populated message samples so that guests can easily start a conversation without having to write basic hello’s and introduces. Also, it has a capability of offline messages means that the customers are able to leave their requests for solutions even if the support team is not online.
With the help of this plugin that connects directly through the WhatsApp, customer care service increases, engagement also increases and ultimately more sales and conversions are achieved. It’s the perfect prescription for companies who need to offer swift, effective responses but want to create a more personable connection with their sites’ visitors.
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